DCB Guide

Money transfers

1) How to send a money transfer?

How to send a money transfer?

Updated 13.10.2020
You must contact the nearest point serving a particular money transfer system, provide an identification document, name of the recipient, country and destination city of the money transfer.
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2) How to receive a money transfer?

How to receive a money transfer?

Updated 28.10.2020
Choose the nearest service point, inform the operator on which system the transfer is made, present an identification document and give the control number of the transfer (CNT)
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3) How do I know the transfer number?

How do I know the transfer number?

Updated 09.10.2020
The sender must tell you the transfer code
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4) How to make changes to the sent translation?

How to make changes to the sent translation?

Updated 09.10.2020
To make changes to the transfer (if it has not yet been issued to the recipient), the sender must apply with an identification document to the point of the Bank where the transfer was made.
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5) Can I take back a sent transfer?

Can I take back a sent transfer?

Updated 25.08.2020
You can revoke the transfer by contacting the Bank's branch where the transfer was made. You should have an identification document with you and an application for sending money.
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6) I expect a large amount of money transfer, are there any features when receiving?

I expect a large amount of money transfer, are there any features when receiving?

Updated 13.10.2020
In some cases, the procedure for obtaining large amounts of cash provides for their pre-order. You can get information in advance directly at the bank branch where you plan to receive the transfer.
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7) If I could not immediately receive the transfer, during what time will the money be available for issue?

If I could not immediately receive the transfer, during what time will the money be available for issue?

Updated 09.10.2020
Each money transfer system has its own deadlines for receiving a transfer (30 days, 90 days, 3 years). More detailed information can be found on the website of the money transfer system or contact the Bank's Customer Support Center.
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